What makes VoIP phishing cybercriminals’ weapon of choice?

October 25th, 2023

Voice over Internet Protocol (VoIP) phishing, a technique that involves manipulating VoIP technology to trick users into giving up sensitive information, has become a favored tool in every cybercriminal’s arsenal. But why is this so? Let’s take a look at the reasons scammers choose this nefarious activity over other schemes.

Which is better for your business, Microsoft Teams or Google Meet?

October 11th, 2023

With so many online communication tools available, choosing the right one for your business can be daunting. But two platforms stand out in terms of functionality and ease of use: Microsoft Teams and Google Meet. So, which platform is right for you?

Call features

Microsoft Teams’ paid version supports up to 300 participants per meeting, while Google Meet’s paid version supports up to 250 participants.

5 Questions to ask before upgrading to VoIP

September 11th, 2023

Voice over Internet Protocol (VoIP) services are revolutionizing the way businesses communicate by providing organizations with effective and consistent in-office communication for their value. But before you switch to VoIP, there are a few things you need to keep in mind:

What are your network needs?

When contemplating whether or not to get VoIP, it’s vital to determine how much control you need over your network.

Revolutionizing communication: The impact of 5G on VoIP systems

August 25th, 2023

Are you a business owner looking to improve your VoIP (Voice over Internet Protocol) systems? With ‌5G technology, there are now more opportunities than ever to enhance your VoIP experience. In the following sections, we’ll look at how 5G can enhance the features and functionality of your VoIP systems to help your business thrive.

Business essentials for battling VoIP theft of service

August 11th, 2023

Voice over Internet Protocol (VoIP) offers cost-effective and flexible communication solutions. However, with its benefits come potential risks, one of which is VoIP theft of service attacks. These attacks can wreak havoc on your business operations and finances, making it essential for business owners to be well informed about this threat and take proactive measures to safeguard their VoIP infrastructure.

Leveraging call recording for business improvement

July 17th, 2023

Call recording has become essential in the business world today. With the advancement of technology, businesses can now automatically record and analyze phone calls, providing valuable insights for agents, managers, and more. This article explores the significance of call recording for business communication and the various benefits it offers.

VoIP vs. VoLTE: Which is right for you?

June 26th, 2023

When it comes to modern communication technologies, Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE) are two popular options for businesses. Both of these technologies offer significant advantages over traditional telephone systems, but understanding which one is better suited for your business requires a closer look.

Improving your business’s on-hold strategy with VoIP

May 17th, 2023

For businesses, the on-hold experience can either be a missed opportunity or a chance to showcase professionalism and exceptional customer service. With Voice over Internet Protocol (VoIP) technology, enhancing the on-hold experience has become easier than ever.

The Importance of VoIP Quality of Service for business communication

April 10th, 2023

Quality of Service (QoS) is crucial when selecting a Voice over Internet Protocol (VoIP) provider, as you may experience call quality issues even with a strong internet connection. These problems can be costly and time-consuming to resolve, potentially requiring the temporary shutdown of your communication system.