The latest addition to the Office 365 family is Bookings. This online service helps schedule appointments with businesses using software. Good ‘ol pen and paper definitely still work, but given the world’s technological advances, digital appointment management makes sense.

In computers, as in war, encryption is a way of encoding sensitive information so only authorized parties can make use of it. Unfortunately, computer hackers have developed ways to infiltrate your company's network and systems, take your confidential data hostage, and unlawfully encrypt it.

Hardware-as-a-Service (HaaS) is not a new concept, it’s an old wine in a new bottle. Similar to Software-as-a-Service (SaaS), where you pay a monthly fee to a service provider in order to use a piece of software, HaaS lets you do the same and saves you from the nuisance of all the hardware upgrades, maintenance, and management.

Bouncing back from a short hiatus, Firefox returned with a bang by snatching the PCMag Editors’ Choice award for best browser. With a plethora of upgrades coupled with its nifty new layout, Firefox was poised for victory. While all browsers share some functional similarities -- security and accessibility, for example -- certain characteristics and functions make each one unique.

More money on less investment, that’s the dream, right? Well, counterintuitive as it may seem, flash-in-the-pan tech fads and trends may be just the way to achieve that. With the right tools, you can associate your SMB with popular new technologies without much investment.

According to Salesforce, an average sales rep spends more than 70 percent of their time each week in their email inbox. Despite this fact, email and customer relationship management (CRM) software has remained separate, forcing sales reps to toggle between them.

Quick, what’s the most important thing about your business’s precious data? Besides knowing how to back it up properly and protect it from catastrophic loss, how about understanding all the lingo used to describe it? The term “big data” - in reference to large, complex data sets - is a well-known buzzword these days, but a slew of new “data” terms are in style now, too.

Don't be put off by the tech jargon of security experts you find in forums and self-help books. A managed service provider is what you need to break down complex security ideas into easy-to-understand language. However, they generally focus on installing and managing protection software that's often far too complicated to operate without their help.

Have you ever witnessed your coworkers crazily straddle two computer monitors like madmen? Many find that working multiple monitors in this way is either intimidating or just plain weird. So it’s no surprise that such a set-up is unpopular. But even if you look like you’re preparing to launch rockets into outer space, that shouldn’t dissuade you from working with dual monitors altogether.